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Frequently Asked Questions:
How much does it weigh?
The entire comfort cushion weighs 7 ounces.
How long is the strap?
The nylon webbed strap that goes under your arm can be elongated to 23 inches.
The strap that goes around your chest can be elongated to 47 inches.
What does it come with?
The Comfort Cushion comes with one 3/4 inch rubber one 1/16 inch plastic and one 1/4 inch foam insert. For a limited time on 1/2 inch rubber will be free with the purchase of a Comfort Cushion. Extra inserts are available at an additional cost.
How thick is the comfort cushion?
The thickness can vary depending on the operator’s preference of insert pads. All pads do not need to be used at once. For the perfect fit allow 1 to 2 weeks for the Cushion and inserts to mold to your shoulder.
What is the return policy?
The comfort cushion can be returned for 30 days if defective. A replacement or a refund is available.
I have a manufacturer defect, how do I return?
Please contact us via our contact page and someone will respond with further details.
How much do additional inserts cost?
Additional 1 inch rubber foam inserts are $3.00. The 1/4th inch foam inserts are $3.00 and the 1/8 inch hard plastic inserts are $3.00.
Problems with insert pads?
Insert pads are cut to fit snugly, so they don't move around in the Comfort Cushion while operating. The rubber and foam are best inserted by folding in half and opening inside the Cushion. If using the plastic, insert it first and then add other pads.
Is it water proof?
The neoprene shell is able to get wet without any problems. If the rubber insert gets wet, take it out and leave it to dry over night.
Can the comfort cushion be used in any environment?
Yes, the comfort cushion is designed to be used in any environment from cold to hot weather including getting wet.
Can it be washed?
Yes, just take the inserts out and the comfort cushion can be washed in cold water and left out to air dry.
